Helpful Information


Great friendly and personal service from Phil when purchasing our house. Used a different estate agent to sell our house and regretted that decision once we used Cartermoon to buy our new one. Couldn’t recommend Cartermoon high enough. They actually care about their clients and offer a great customer service and experience.

Tim and Lee-Anne - Buyer of 31 Governors Road, Onchan. August 2022

10 out of 10 …. Sooooo glad I popped in to chat to Phil and Connor about selling up, following our decision to move South. They were so friendly. Great advice! Fantastic communication! They sold our house within days, made the whole process so easy. Cannot thank the whole staff enough for all their support, it was so appreciated. Cannot speak too highly of them

Lynn Mather - Vendor of 30 Close Kennish, Douglas. 22 July 2022

My friend bought a property through carter moon in Onchan recently, she does not have Facebook, she says their service was fantastic, very friendly , efficient , reliable team
Many thanks Connor and Phil !

Liesle Cassell - Buyer of 24 Church Avenue, Onchan. June 2022

Excellent experience dealing with Carter Moon.
From start to finish, very straightforward , responsive and helpful at every stage. Highly recommend.

Gina O'Sullivan - Buyer of 8 Hillberry Green, Douglas. November 2021 

Well what can I say. I have just sold a property through Carter Moon. Excellent estate agents. Excellent communication. Always one step ahead. Always there to offer advice. Phil, Connor and Natasha thankyou for such a positive experience. Please give this estate agents a call. You won't be disappointed. Thoroughly recommend.

Teresa Morrison - Vendor of 8 Hillberry Green, Douglas. November 2021 

Big thank you to Connor and Phil at Carter Moon for selling our house. Great service and great to deal with. Thank you again!

Ashley Gardner - Vendor of Hilbre, Station Road, Port St Mary. July 2021

Excellent service and a really friendly team.

Liz Humphries - Vendor of10 Alexander Drive. January 2021

Very good friendly Estate Agents, they have done an excellent job for me in selling my property.

Anne Colley - Vendor of Apt 19 Marlborough Court. February 2021

Professionalism, Quality, Responsiveness, Value
We have just completed on a Sale. Throughout the process the team was very supportive with a particular attention to detail and a nice personal touch when showing prospective buyers around the home. We would recommend the team when buying or selling a house. (Our son used them to buy a property a few years ago so we have experienced both sides of the service)

Dr A Vaughan - Vendor of 72 Ard Reayrt, Laxey. February 2021

Thank you for your email and your help with our house purchase. We had a couple of previous houses that fell through with other agents and this was the smoothest experience we had from start to finish, not just because we were able to complete this purchase but because of Phil's overall attitude and helpfulness. He was able to secure a second viewing for us around Christmas when I think the office was actually meant to be, or close to being, closed which we appreciated massively, and at both viewings he was very open and insightful about the property and made us feel very comfortable. He was also very helpful and timely in his communication between us and the sellers when negotiating a price and he kept us in the loop at all times, something which we did not experience with other agents and something that we valued massively.

We will definitely recommend Carter Moon to any friends or family that go through the process of selling a house and we will ensure a good review is written online.

Many thanks again

Josh Rigg - Buyer of 58 Port e Chee Avenue, Douglas. February 2021

Thanks Connor and Phil for your help and support selling my house. It made a big difference, through a stressful time, to have a friendly and genuinely supportive agent. Merry Christmas to you all there.

Fenella Collister -Vendor of 31 Princes Street, Douglas. December 2020

Dear Phil, You did it Phil. You sold our home in a difficult property market. We are very grateful. You did all the customer service necessary to bring potential buyers, to get an offer, and to bring the sale to completion; and you treated us with the utmost respect. You also did some additional important, helpful things with mail and gas service. As I had mentioned, we will be a reference for you and your estate agency business.We have already spoken highly of you to potential clients. Thank you for all your efforts.

George Bancroft - Vendor of 24 St Georges Walk, Douglas.  

Hi Phil,I hope you are well.I found Carter Moon to be friendly, helpful and enthusiastic. They genuinely seemed as happy and excited about the purchase of the property as I was. Although I didn't have any problems I felt I could approach the team if I did. Carter Moon kept in touch throughout the process and as a first time buyer and not knowing the process I found this very comforting and took the stress out of process. I was very happy with the service I received and can't speak highly enough of their service– Thank you.Thanks again for all your assistance. I hope you have a lovely Christmas and New Year. Kind regards

After my house spending so long on the market with two other estate agents and having only a few viewings I transferred to Connor at Carter Moon and found their services very professional, they kept me updated and regularly checked in with me with progress. After a couple of months on the market with them my house sold. During the sale process connor was brilliant, he kept me informed of progress and chased all the relevant people on my behalf to make the sale go as quickly and smoothly as possible. the stress was taken out of the sale thanks to Connor. A very professional company, but also very freindly and helpful, I can't thank them enough for all their help and enthusiasm. I would highly recommend Carter Moon estate agents. Kind regards

Sharon (Previous vendor of Sprucewood View, Foxdale)

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